Logistics service provider
The classic arguments for outsourcing efforts are the expectation of cost reduction, increased efficiency and a focus on the core business. That is certainly true in many cases. Nevertheless, each individual case requires thorough examination and careful preparation. An outsourcing project is a major decision that will only be successful if there is complete clarity about existing processes, requirements and mutual expectations. This clarity must exist and be mutually agreed upon both in the tendering company and later with the service provider. Reliable, long-term cooperation can only work in partnership and “at eye level” and thus contribute to customer satisfaction.
Clarify outsourcing potentials and framework conditions
HPMlog supports you in make-or-buy decisions. Individual questions about process know-how, personnel issues, real estate use, investments, IT connections play an essential role alongside purely economic aspects. We support you in creating the right transparent framework conditions for outsourcing so that a long-term and fair cooperation with the service partner is established.
Carry out tendering on the shippers’ side
The tender forms the basis for a subsequent logistics service contract. A clearly prepared task description with clear processes, interfaces and quantity structures as well as unambiguous rules of cooperation are the foundation for a motivated service provider cooperation. Building on extensive experience from outsourcing projects of varying scope and in different industries, we ensure a clear job description. We accompany the tender, support the contract negotiations and manage a successful ramp-up. Especially in commissioning, an independent sparring partner is a help in finding professional solutions to challenges in critical situations.
Support in the preparation of offers and optimisation of operations on the side of the logistics service providers
We also work for logistics service providers. The knowledge of both sides of outsourcing projects enables us to prepare meaningful and structured offers with the help of process planning and calculation tools. In day-to-day operations, our concepts contribute to long-term customer loyalty – through customer-specific IT integration or an individualised “solution partnership” between logistics service providers and their customers.