Project task
Today, supplying customers with spare parts has become one of the most important sub-businesses of a globally operating machine manufacturer. To further increase customer satisfaction, the company aims to have the world’s most modern and efficient service organisation in the field of spare parts management. Zur weiteren Steigerung der Kundenzufriedenheit strebt das Unternehmen die weltweit modernste und effizienteste Serviceorganisation im Bereich Ersatzteilbewirtschaftung an.
Client
Mechanical engineering company with different production sites
Our services
- Compare location and operating variants
- Select and detail preferred variant
- Create a target concept for the centralization of spare parts logistics
- Prepare and implement service provider tender
- Select service provider
- Accompany the realization and implementation phase
